Get in Touch With Us

Got a question about something you read on this site, spotted an outdated detail, or want to suggest a brand we should look at? This page covers the ways to reach the team behind Non Gamstop Casinos and what you can expect once you do.

How to Get in Touch

The best way to contact us is by email. We read every message that comes in and try to reply within a couple of working days. Send your note to [email protected] and, where you can, give us a short summary of what your enquiry is about — it helps us route it to the right person faster.

We are not able to open individual gambling accounts, process deposits or withdrawals, or intervene in disputes between a reader and a casino operator. For anything account-specific, the operator's own customer support team — usually reachable through live chat or email on their site — will always be your quickest route to an answer.

What We Can Help With

We put together and keep updated our comparisons of casinos not on GamStop, including the sites reviewed on our Best Non GamStop Casinos 2026 page. If your query touches on any of the below, we would like to hear from you:

  • Corrections — bonus terms, wagering requirements and payment options at non GamStop casinos change often. If something we have published looks out of date, flag it and we will check it.
  • Research requests — new casinos not on GamStop launch regularly. If there is a site you think we should review, let us know which one and why.
  • General questions — about how our ratings work, how we compare operators, or how a particular feature such as welcome offers or payment methods is assessed.
  • Editorial and partnership enquiries — if you represent a casino brand and want to introduce yourselves, tell us who you are and what you are proposing.
  • Concerns about gambling behaviour — if you or someone close to you is struggling with gambling, or you have questions about self-exclusion tools such as GAMSTOP and how they interact with sites outside that scheme, mention this in your message. We can point you to relevant support resources, though we are not a support service ourselves.

How We Handle Your Message

A real person reads and answers every email — there is no automated reply standing in for a proper response. During busier periods it can take a little longer than our usual two working days, but every message gets a reply.

If your enquiry relates to something specific on the site, such as a rating for Betmica, Kikibet or another listed operator, including the page or brand name in your message means we can look into it without needing to go back and forth.

Before You Write In

A few things are worth checking first, since they answer the most common queries we receive:

  • Bonus terms, minimum deposits and wagering requirements sit alongside each offer on our comparison pages and are set by the operator, not by us — always confirm the current terms on the casino's own site before signing up.
  • We review and rank based on published information; we do not process payments, verify identity documents or manage individual player accounts.
  • All gambling content on this site is intended for readers aged 18 and over.

Keeping Our Reviews Honest

Reader feedback genuinely shapes what we publish. If a rating, a welcome offer detail, or something in one of our brand write-ups no longer matches what you found on a casino's site, we want to know. It is one of the main ways our comparisons stay useful rather than stale.

Thanks for taking the time to read this far — we look forward to hearing from you, whatever the reason for getting in touch.